1million Privacy Policy — User Information Protection
At 1million, we take our responsibility to protect every user's personal information seriously. This Privacy Policy clearly outlines what information we collect, how it is used, and the steps we take to keep it secure.
Last updated: 2026
1. Information We Collect
When you register or use the 1million platform, we collect several categories of information to keep our services running smoothly and securely.
Account Information
During registration, you are required to provide your full name, email address, phone number and date of birth. This information is used to verify your identity, manage your account and ensure that only eligible users can access the platform.
Device & Browser Information
We automatically collect technical information such as device type, operating system, browser version, IP address and screen resolution. This data helps us optimise the platform experience for Malaysian users accessing via a wide range of smartphones and browsers.
Payment Information
All transactions on the 1million platform are conducted in Malaysian Ringgit (RM / MYR). We collect information related to the payment methods used, including eWallet type or bank transfer details. Sensitive details such as full account numbers are not stored directly by 1million — processing is handled through verified payment providers that adhere to strict security standards.
- Personal account information
- Device & browser data
- MYR transaction information
- Cookies & session data
- Platform usage data
2. How We Use Your Information
The information collected is used to process account registration and verification, authenticate your identity at login, handle deposits and withdrawals in MYR, and ensure the platform runs smoothly on your device.
1million uses your contact information to send important account-related notifications, inform you of changes to our terms or policies, and occasionally share information about promotions or offers relevant to your activity on the platform. You may opt out of promotional communications at any time.
Usage data and transaction information are analysed to detect suspicious activity, prevent fraud, identify unauthorised access attempts and preserve platform integrity for all users.
Aggregated usage data helps us understand how users interact with the platform, identify technical issues and make informed decisions about new features to develop for a better Malaysian user experience.
3. Cookies & Session Tracking
The 1million platform uses cookies — small text files stored on your device — to keep certain functions running properly. We use several types of cookies.
Essential Cookies: Required for core functions such as login sessions and account security. These cookies cannot be disabled without affecting the platform's key functionality.
Performance Cookies: Collects anonymised information about how users interact with the platform to help us improve interface speed and usability, particularly for users on mobile data connections.
Preference Cookies: Saves your preferences such as interface language and display settings so you don't have to reconfigure them each time you log in.
You can manage or disable non-essential cookies through your browser settings. However, disabling essential cookies may affect your ability to log in or use certain features on the 1million platform.
4. Data Storage, Security & Sharing
Storage & Security
All user data is stored on servers protected by SSL encryption and technical security measures that comply with industry standards. Database access is restricted to authorised personnel and requires multi-layer verification.
Your data is retained for as long as your account remains active on the 1million platform. Once an account is permanently closed, personal data will be deleted or anonymised within a reasonable period, unless there is a legal obligation to retain it longer.
Third-Party Sharing
1million does not sell, rent or share users' personal information with third parties for marketing purposes. User information is only shared in the following limited circumstances: with approved payment service providers to process RM transactions, with technical service providers that help us operate the platform, or when required by law or a valid court order in Malaysia.
All third parties granted access to user data are bound by strict confidentiality agreements and are only permitted to use that data for the specified purpose.
- SSL encryption during data transmission
- Servers with strict access controls
- Multi-layer staff verification
- MYR transaction security standards
- Continuous threat monitoring
5. User Rights & How to Contact Us
You have the right to request a copy of the personal information we hold about you. Requests can be submitted to the 1million support team and will be processed within a reasonable timeframe.
If the personal information we hold about you is inaccurate or outdated, you have the right to request a correction. Log in to your account to update your profile details, or contact support for further assistance.
You may request deletion of your personal data upon permanent account closure. Deletion requests are subject to legal or compliance requirements that may obligate us to retain certain records for a specified period.
For any enquiries, requests or complaints regarding this privacy policy, please reach us via live chat on the 1million platform or by email at [email protected]. You may also refer to our FAQ page for general enquiries.
This policy is subject to change from time to time. Users will be notified of any significant amendments via email or in-platform notifications. Continued use of the platform after an update is published constitutes acceptance of the revised policy.
Your Account, Your Control
Log in to your 1million account to manage your profile information, or contact our support team for any privacy-related enquiries.